Are you looking to outsource your services but not able to find a reliable service provider yet? Outsourcing your services to business process outsourcing companies can help you reduce fixed cost, improve quality and focus on your business’s core activities. A BPO services firm provides the expert services for business processes which you might not possess in-house or you might want to outsource it because of the additional fixed cost it brings to your business. Finding a good BPO service provider who aligns well with your company is a bit challenging and time-consuming task. Do not worry, we have covered it all for you.
IO Digital:
IO Digital is among the top end to end providers of electronic conversion capacities while in the world. We help organizations, governments and organisations redefine the method by which they serve associated clients and operate their associated ventures. We provide complete, integrated electronic organization and technology solutions,digital promotion, freedom and information to deliver real results for the virtual and real worlds. IO Digital was envisioned by an idea that with a shifting world and way of communicating BPO needs a shift. To make this happen, we have three verticals that help us in changing your business effortlessly and economically. This indicates that you reap the advantages of integrated, scalable tech & back end procedures, in addition to Implementing Crosschannel promoting expertise, greater organisational flexibility & cooperation.
- Services Offered:
- Digital BPO services
- Digital customer experience
- Digital customer & marketing strategy
- Digital social media & collaboration
- Digital content services
- Digital commerce
- Digital sales
- Clients:
- Adidas
- Ferns N Petals
- Shuttle
- Clix Capital
- Mobikwik
- Reebok
- 1to1 Progress
- Book my flowers
- Ministry of textiles
Listed down below is the top 10 Business Process Outsourcing Services Provider Companies in Delhi NCR:
1.  SUNTEC INDIA
Founded in 1999, SunTec India is a reputed multi-process IT Outsourcing services company. It has a client base of 7800 organizations, including Fortune 500 brands.
Key highlights:
● ISO 27001:2013 certification for information security & data confidentiality
● Bespoke services, strict and clear SLAs, auditable processes
● Flexible and scalable outsourcing model
Services Offered:
- Data
- eCommerce
- ePublishing
- Mobile and Web Development
- Photo Editing
- Reebok
- Digital Marketing
- Content Writing
Featured Services:
● Data Support for AI/ML – Text Annotation, Image Annotation, Video Annotation
Clients:
- Honda
- Pepsico
- Panasonic
- Nielson
- Lumens etc.
Location: New Delhi, India
Employees: 1500+
Company’s site Link : https://www.suntecindia.com/
2.  BORDERLESSMIND
Want World’s top 5% talent to work for you? This is the right place for you. BorderlessMind helps companies to grow by hiring the World’s top 5% IT and Non-IT remote talent for their critical projects. Not only the resources are technically sound but are culturally fit too. They match their clients with the best people, process and expertise, and thus helping them succeed.
Process:
(i) Select desired skill
(ii) Fill the form
(iii) Flexible and scalable outsourcing model
And voila Project Kicks off. It is much like hiring a team in-house but a lot easier and painless.
Clients:
- Samsung
- Reader's Digest
- Hyatt
- GE Capital etc.
Services include:
Hire talent for a particular place. Example, Hire Full Stack Developer in Costa Rice.
Location: Noida, India
Employees: 51-200 employees
Company’s site Link : https://www.borderlessmind.com/
3.  OCTOPUS TECH SOLUTIONS
Octopus Tech Solutions was founded in 2011. Octopus Tech is a next generation call center outsourcing company that has helped companies to reinvent their businesses for the digital age. It is one of the leading outsourcing companies in customer support and website design.
Services Offered:
- Web Design
- E-commerce Development
- Voice Support
- Non-Voice Support
Clients:
- Tata Sky
- Amazon
- Avant
- Lifeguard etc.
Location: Gurugram, India
Employees: 50 - 249
Company’s site Link : https://www.theoctopustech.com/
4.   GO4CUSTOMER
Go4customer is a global technocratic organization, providing transformational services in various verticals. The company is based out of Noida, with different centers in Mumbai, Chandigarh, Bangalore, Chennai, Bhopal, Ahmedabad and Jaipur in India, UK, Houston and South Tiverton.
Services Offered:
- Business Process Services
- Customer Interactivity
- Digital and Social Media Marketing
Clients:
- Timex Group
- BPCL
- Tata Motors
- True Balance etc.
Location: Noida, India
Employees: 250-1000
Company’s site Link : https://go4customer.com/
5.  A1 CALL CENTER
Incorporated in 2009, A1 Call Center started their operations from Data Analysis and Internet Research Project. The company started with 50 employees, and today have grown into a family of 500. In 2010, they began voice operation and took up projects like inbound call center, order processing, etc. They provide IT and ITES services, along with voice process and non-voice process services.
Services Offered:
- Telemarketing Services
- Customer Care Support Services
- Back Office Support
Clients:
- Network 18
- Kajaria
- Forever New
- Biba
- Jagran Joshetc.
Location: Noida, India
Employees: 250-1000
Company’s site Link : https://www.a1callcenter.com/
6.  MAX BPO
Established in 1996, Max BPO is one of the leading Outsourcing Service Providers with a varied clientele base of more than 500 clients across the globe. The company operates around the globe with sales and delivery centers in USA, Canada, UK, Australia, and India.
Key highlights:
- Provide Wide Array of Services
- Offer Unparalleled Resources
- Available at your service 24x7
- Work with Customer Centric Approach
- Utilize Advanced Technological Solutions
- Provide Easily Affordable Solutions
- Secure environment for data security and privacy
- Trustworthy Outsource Service Partners
Services Offered:
- Call Center Services
- Data Management Services
- Debt Collection Services
- Logistics BPO Services
- E-commerce Catalog Management Services
- Healthcare BPO Services
- Finance and Accounting Services
- Digital Publishing Services
Industry Expertise:
- Telecommunications
- Banking and Financial Services
- Travel and Hospitality
- Manufacturing
- Travel and Hospitality
- Energy and Utilities
- Automotive
- Logistics
- Healthcare
- Publishing
- Retail and consumer
Location: Noida, India
Employees: 250 - 1000
Company’s site Link :https://www.maxbpooutsourcing.com/
7.  VIRTUSAPOLARIS
Founded in 1993, VirtusaPolaris is an international consulting firm. The company has a Digital Transformation Studio that delivers deep digital engineering and industry expertise through client-specific and integrated agile scrum teams.
Services Offered:
- Consulting & Design
- Digital Engineering
- Cloud Transformation
- Managed Services
Industry Expertise:
- Communications
- Life Sciences
- Banking and Financial Services
- Manufacturing
- Travel and Hospitality
- Information Services
- Independent Software Vendors
- Media and Entertainment
- Healthcare
- Insurance
- Transportation and Logistics
Location: Gurgaon, India
Employees: 1000 - 9999
Company’s site Link :https://www.virtusa.com/
8.  VIRTUAL EMPLOYEE
Virtual Employee is an offshore employee staffing company with a global client base across 33 countries. They hire virtual employees in any domain. The company founded in 2007, has more than 1500 employees.
Services Offered:
- IT Outsourcing
- Mobile Apps Development
- Digital Marketing
- Data Entry
- Content Writing
- Graphics and Web Designing
- Engineering and Architecture
- Multimedia and Animation
- IT Technical Support
- Virtual Assistant
- Finance and Accounts
- Legal Processes
- Medical Processes
- BPO
- MS Office
- HR and Recruitment
Location: Noida, India
Employees: 1000 - 9999
Company’s site Link :https://www.virtualemployee.com/
9.  GTECHWEBINDIA
Virtual Founded in 2009, Gtechwebindia is a fast growing, trusted, end-to-end ecommerce and digital marketing service provider company based in New Delhi, India.
E-commerce and Digital marketing services include:
- Ecommerce
- Online and offline Data Entry
- Product entry
- Image editing
- Data mining
- Catalog processing
- Data processing
- Digital marketing
- On page optimization
- Link building
- Ppc management
- Email marketing
- Internet marketing
- Emailer design
- Internet Research
- SEO services
- Content writing
- Web designing and development
- Ecommerce back office services and more.
- Website maintenance
Clients:
- Harvey Norman
- Home and Living.com
- GardenShed
- Electric bike and skate etc.
Location: New Delhi, India
Employees: 10 - 49
Company’s site Link : https://www.gtechwebindia.com/
10.  TECHNOUSA CONSULTING SERVICES PVT. LTD.
With more than 9 years of existence, Technousa consulting services Pvt. Ltd. Has more than 100 clients across 31 countries. The company has executed more than 100 projects for small and medium business clients.
Services Offered:
- Application Services
- Idea Generation and Requirement elaboration
- UI/UX and Designing
- IT and Business consulting
- Quality Assurance and Testing
- Marketing and Branding
- IT Infrastructure Services
- Writing and Translation Services
- Admin Services
- Server management and webmaster services
Clients:
- Faith Music Missions
- Hatched.co.uk
- Radius Financial Group Inc
- CentraLync etc.
Location: New Delhi, India
Employees: 10 - 49
Company’s site Link : http://www.technousa.com/